Returns & Exchanges

We want you to love your view, which is why we offer a 60-day fit guarantee on all our custom-cut lenses. If you are not 100% satisfied with your purchase, we provide easy returns and exchanges to ensure your eyewear is perfect.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid USPS shipping label and print it directly from your browser.

3

Package Your Lenses

Place your lenses or frames in their original packaging or a secure padded mailer to prevent damage during transit.

4

Drop Off and Track

Affix the label to your package and drop it off at any authorized USPS location; you will receive a notification once your refund or replacement is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing